Refund policy

Wanna return something? No stress — you've got 14 days from delivery to send it back.

To qualify for a return, your piece needs to be unworn, unwashed, tags still on, and back in its original packaging. Hang onto your receipt or proof of purchase too.

Ready to return something? Hit us up at hello@jeezlouize.be to kick things off. Once we approve it, we'll send a return label plus instructions on where to send your package. Heads up — anything sent back without a return request first won't be accepted.

Questions along the way? Same email: hello@jeezlouize.be.

Something's off with your order
Give your order a once-over as soon as it lands, and if something arrived damaged, defective, or just plain wrong — tell us right away. We'll sort it out.

Want a different size or style?
Fastest route: return what you've got, and once that's approved, grab the new one in a fresh order.

EU customers — your 14-day cooling-off right
Shipping into the EU? By law you can cancel or return your order within 14 days, no reason needed. Same conditions apply: unworn, unwashed, tags on, original packaging, plus your proof of purchase.

Refunds
Once your return lands and we've given it a look, we'll let you know if it's approved. Approved refunds land back on your original payment method within 10 business days — though your bank might take a little extra time to post it. Nothing after 15 business days? Reach out at hello@jeezlouize.be